Mr Henry Colaço
Consultant Shoulder & Elbow Surgeon
Consultant shoulder and elbow surgeon with expertise in advanced arthroscopic surgery, joint replacement and sports-related injuries.
Elite Musculoskeletal Concierge
Expert care. Without the usual wait or uncertainty.
You do not need to know which specialist you need. We identify the right consultant, arrange expedited investigations and coordinate your care through our hand-picked network of leading musculoskeletal specialists.
One point of contact. Preferential access. A clear plan.
- Same-day clinical contact
- Expedited imaging
- Consultant-led coordination
The network
Hand-picked consultants, matched to your condition.
Mr Ashley Simpson
Consultant Orthopaedic Surgeon, Peripheral Nerve & Brachial Plexus
Dual fellowship-trained surgeon specialising in brachial plexus injuries, peripheral nerve surgery and complex upper limb reconstruction at the Royal National Orthopaedic Hospital.
Mr Arun Ray
Founder & Consultant Orthopaedic Surgeon
Founder and clinical lead of Elite, a UK-trained Consultant Orthopaedic Surgeon whose judgement underpins every pathway from first triage to recovery.
Mr Koushik Ghosh
Consultant Orthopaedic Surgeon, Hip & Knee
Consultant hip and knee surgeon with over a decade of lower limb experience, including fellowships in Sydney and at the Exeter Knee Reconstruction Unit.
Mr Will Kieffer
Consultant Orthopaedic Spine Surgeon
Consultant spinal surgeon specialising in back and neck pain, sciatica and minimally-invasive surgery; clinical lead at East Surrey Hospital.
Mr Tim Hardwick
Consultant Trauma & Orthopaedic Surgeon, Hand & Wrist
How it works
Four steps, one coordinated journey.
- 01
Contact
Tell us what is happening. A clinician makes contact the same day to understand your symptoms and goals.
- 02
Consultant assessment
We identify the right consultant for your condition and arrange your assessment through our network.
- 03
Expedited appropriate care
Where clinically indicated, imaging and investigations are arranged promptly. Not every patient needs imaging or surgery.
- 04
Coordinated plan
You receive a clear plan, with every next step coordinated by one point of contact.
A transparent comparison
Why access care through Elite?
You can book a consultant directly. Our specialists maintain independent practices, and services vary by practice. Elite adds consultant-led navigation and a coordinated pathway when you want help choosing the appropriate specialist and organising what comes next.
| What you receive | Booking a specialist directly | Through Elite |
|---|---|---|
| Finding the right specialist | You select the clinician. | Consultant-led navigation selects the appropriate specialist. |
| Access to expertise | A single chosen clinician. | A hand-picked multispecialty network, with collaboration when needed. |
| Investigations | Investigations arranged separately as clinically needed. | Expedited imaging coordination when clinically indicated. |
| Coordinating appointments | You may coordinate multiple appointments. | One point of contact coordinates your pathway. |
| Access pathway | The practice's usual availability. | Preferential access through our network, subject to availability. |
| What you pay | Individual consultation and other clinical fees. | £495 per episode concierge fee, plus separately charged consultation, imaging and treatment. Applicable insurance may cover eligible clinical services, subject to policy and provider recognition. |
Elite does not guarantee clinical outcomes or specific appointment times. The £495 concierge fee does not include external consultation, imaging or treatment fees and is not a standalone orthopaedic consultation fee. Insurance eligibility relates to clinical services, not the concierge fee.
Fees
£495
Concierge fee per episode of care
The concierge fee covers navigation, specialist matching and coordination of your care. It is not a standalone orthopaedic consultation.
Consultations, imaging and treatment are separately payable to the providers delivering them.
Private medical insurance may cover eligible clinical services, subject to your policy and provider recognition. Insurance does not cover the concierge fee.
Discuss your situationPatient reviews of Mr Arun Ray.
Start with one conversation.
One point of contact. Preferential access. A clear plan.
For Patients
Problems We Help With
From a recent injury to pain that has gone on far too long, we help with the full range of bone, joint, muscle, tendon and nerve problems — and connect you to the exact specialist your condition demands.
Recent injuries, sprains and strains
Suspected fractures
Sports injuries
Shoulder and elbow problems
Hand and wrist pain
Hip and knee problems
Foot and ankle injuries
Back pain, sciatica and spinal conditions
Tendon problems and arthritis
Longstanding symptoms without answers
Unsure if you need physiotherapy, an injection, a scan or surgery
Second opinions
Sound familiar?
A new sports knee injury
You've twisted your knee playing football at the weekend. It's swollen and you don't know whether it's serious. Elite arranges prompt assessment, a scan if needed, and the right specialist — so you're not left guessing.
Persistent shoulder pain
Your shoulder has been painful for months and you're still waiting for answers. Elite reviews what has been done so far, identifies what's missing and connects you with the right expert.
Uncertain after a scan
You've had a scan but no one has clearly explained whether you need physiotherapy, an injection or surgery. Elite gives you a clear, consultant-led view of the right next step.
Patient guides
Find the most relevant place to start
Explore location-specific assessment routes and focused guidance for second opinions or MRI review. If you are still unsure, Elite can help identify the appropriate next step.
Our Clients
Tailored support for those who value time and expertise.
We support private clients, families and organisations seeking rapid, well-directed musculoskeletal care. Whether you are navigating an injury personally, or seeking a solution for a client, colleague, or patient — Elite provides a responsive, intelligent service.
Private clients & families
For individuals who want rapid, well-directed access to private musculoskeletal care without navigating multiple disconnected providers alone.
Wealth managers & advisers
A discreet clinical resource for clients requiring trusted musculoskeletal support.
Concierge doctors & GPs
Specialist pathway coordination that complements the patient's existing medical care.
Employers & executives
Accelerated clinical direction designed to reduce avoidable delay and support an efficient return to work.
Sports & performance
Coordinated assessment, diagnostics and rehabilitation for active individuals and athletes.
Elite for Partners
Consultant-led care for your clients and guests
A trusted extension of your guest or client experience
Elite supports hotels, concierge teams, organisations and professional advisers whose clients may require rapid, discreet access to high-quality musculoskeletal care.
We provide a single clinical point of contact, appropriate triage and coordinated access to trusted specialists and diagnostic providers.
HotelsPrivate members' clubsHealthcare platformsWealth managersFamily officesCorporate partners
One contact for every enquiry
Rapid clinical assessment
Access to diagnostics and specialist care
Discreet handling of sensitive cases
Minimal administrative burden for partner teams
A service experience aligned with premium brands
Working Alongside You
We complement, we do not replace
Elite works alongside independent consultants, diagnostic providers, physiotherapists and healthcare platforms. We do not replace trusted clinicians or established services. We connect them into a more seamless patient journey.
Meet the Founder
Founded on clinical judgement
Mr Arun Ray · Founder and Consultant Orthopaedic Surgeon
“The right decision at the beginning can shape the entire patient journey.”
"
The best healthcare isn't just about finding an outstanding specialist. It's about ensuring every step of the patient's journey is seamless, coordinated and built around their needs.
ARUN RAY FRCS
Founder and Consultant Orthopaedic Surgeon
Elite was founded by Mr Arun Ray, a UK-trained Consultant Orthopaedic Surgeon with specialist expertise in shoulder and elbow surgery and complex clinical decision-making. His training includes Major Trauma Centre experience and advanced fellowships at the Royal National Orthopaedic Hospital and Hampshire Hospitals.
Elite was created to solve a problem he repeatedly observed: even within private healthcare, patients can struggle to identify the right specialist, obtain the appropriate investigation and coordinate the different stages of their care.
Rather than operating as a traditional orthopaedic practice, Elite provides a concierge approach to musculoskeletal healthcare—bringing together carefully selected consultants, imaging providers, physiotherapists and hospitals into one seamless, coordinated patient journey.
Arun's vision is to build the UK's most trusted musculoskeletal concierge service, where exceptional clinical care is matched by exceptional service. His focus is on creating systems, partnerships and pathways that simplify access to expert care while maintaining the highest standards of clinical quality.
His experience as a surgeon underpins Elite's clinical judgement, but his passion lies in designing healthcare that is easier to navigate, more responsive and centred around the needs of each patient.
Common Questions
Frequently asked questions
Enquiries
Speak to Elite
Contact us to discuss how we can assist you or your clients. All enquiries are handled with complete discretion.
We aim to respond to all new enquiries within 2 hours during normal working hours.
Your enquiry will be handled discreetly. Please do not use this service for medical emergencies.
For urgent or life-threatening symptoms, call 999 or attend the nearest emergency department.